Privacy
1. When do we use and process personal data?
We know that you watch over your personal data. Data protection is important to us and it has a high priority, we comply with the collection, processing and strict use of data according to the legal provisions of the Personal Data Protection Act and the Telemedia Act. In principle, you can visit our website without providing personal data. In some cases we need information from you, such as:
• Bij het bestellen
• Wanneer je contact met ons opneemt
• Het gebruik van het beschermd gebied van de “klant”
• Aanmelden / afmelden voor de nieuwsbrief
• Affiliate programma
• Groothandels programma
Your data helps us improve your individual shopping experience with us. We use the personal data to process orders, to deliver goods for payment processing and to prevent misuse of our website and to inform you about orders, products, services and offers.
We would like your e-mail address to communicate more easily and faster than by post. Of course, we only use it for advertising purposes if you have explicitly given permission.
To protect data entry, we use Google Recaptcha.
2. What do we do with your personal information?
The personal data we store is primarily intended for optimal performance and we give it to other companies for this purpose. An example in this regard would be the transfer of data to the supplier (such as PostNL, DHL, TNT, etc.) who delivers your goods or delivery of information related to our partner (s) for financial services (credit card). The transmitted data may only be used by the recipient to perform his task. Any other use of the information is not permitted.
3. How do we protect your personal information?
When you log into our “account” or place an order, your personal information will be passed on to us. We do this securely by encoding using SSL (Secure Socket Layer). This is currently the safest and most widely used data transfer method on the Internet. It is used by us by default when sensitive data is transferred. In addition, all customer information is stored on secure servers that are not accessible to unauthorized persons and these are protected by a “firewall” against external access.
We also have other security measures to protect our customers’ personal information. In connection with these security measures, you may from time to time be asked to provide proof of identity before we reveal your personal information. An example of this approach is access to the account, which is only possible with a password.
4. Use of cookies?
We use cookies to enable us to make your shopping experience as pleasant as possible. No personal data is stored in our cookies. Cookies are text files that are stored on the user’s computer after a visit to a website. For example, through these cookies you can easily return to the shopping cart page, where you can read how many items are currently in your shopping cart and what your current purchase value is. Personal data is not included in these text files.
In order to use all functions in our shop, you must accept cookies in your browser. If the settings for persistent cookies have not been made, you can still shop, but if the display of your shopping cart remains inactive.
Rumors have been circulating for a long time that cookies are very dangerous for your computer. Cookies certainly cannot perform the following activities:
• Cookies cannot transmit viruses.
• Cookies cannot read disk data.
• Your e-mail address cannot be found due to the use of cookies.
• Cookies cannot send emails.
• Cookies cannot be read by other web servers.
5. When will my data be deleted?
In principle, all data is deleted when the purpose of storage has disappeared. If some data is required for a legal or contractual period, it will be deleted after the relevant period.
6. What personal information is used?
The following specific data is stored:
When ordering:
• First name
• Last name
• Address
• Email address
• IP address (only for the proper execution of the order)
• Payment dates
When you contact us:
• Email address
When using the protected area “customer”:
• First name
• Last name
• Address
• Email address
Sign up for the newsletter / unsubscribe:
• Email address
Affiliate Program Groothandel:
• Bedrijfsnaam
• Voornaam
• Achternaam
• Adres
• E-mailadres
• KvK
• Bankrekeningnummer
Your IP address will only be stored in the event that this is necessary for the proper execution of the assignment or order.
7. Which web analytics tools do we use?
To evaluate the number of visitors to our online shop and collect the resulting statistics, we use the web analysis tool Google Analytics.
For this purpose we have the following notice:
This website uses Google Analytics, a web analysis service provided by Google Inc (“Google”). Google Analytics uses “cookies”, text files that are stored on your computer and makes an analysis of the use of the website. The information generated by the cookie about the use of this site is usually sent to a Google server in the USA and stored there. In the case of activation of the IP anonymous on this website, the IP address of Google will be shortened within the member states of the European Union or other parties to the Agreement on the European Economic Area in advance. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened. The operator of this site Google uses this information to evaluate the use of the website, to compile reports on website activity and to provide other services related to the website and internet to the site operator.
Terms and Conditions
A. The following terms regarding the ordering, delivery and use of goods only apply to orders between company SixtyNine bv (hereinafter: Liberatorshop) and its customers on the internet platform liberatorshop.eu / .de. An agreement between the customer and Liberatorshop starts with an offer and acceptance.
B. The settings of the goods in the shop at the internet address liberatorshop.eu / .de does not constitute an offer, but is merely an invitation to make an offer to the customer to understand Liberatorshop.
C. The customer shows insight into and understands Liberatorshop by implementing the ordering process in the online shop and accepts an offer from Liberatorshop. The offer comes about in the form of an electronic dispatch of orders via the Liberatorshop online shop, confirmed by a dispatch of your order. The customer is subject to a withdrawal of the offer five days after the online receipt, during which time Liberatorshop can take back the order.
D. After the order by the customer, the customer will receive a confirmation by e-mail from Liberatorshop.
E. Dimensions, weight, content or quality of the information and other data about the performances, which are visible on the website, do not guarantee the quality or durability of Liberatorshop in the sense of Dutch law.
F. All goods and products are generally offered, sold and delivered with the exception of the decoration which may be included in the images.
2 Right of Withdrawal and Returns
You have the right to cancel this contract within 14 days without giving any reason. The cancellation period expires 14 days after the day on which you (or a third party designated by you) acquires physical possession of the product.
Exception: Hygiene. Please note: For hygiene and health protection reasons, we cannot accept returns of products whose seal has been broken after delivery. If the seal is broken, your right of withdrawal expires permanently. This applies to all intimate articles and bedding.
To exercise your right of withdrawal, you must inform us of your decision by an unequivocal statement (e.g., a letter sent by mail or email). You can use the following contact details:
SixtyNine bv
Postbus 4046
1620 HA HOORN
Nederland
E-mail: info@liberatorshop.com
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us).
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your decision to cancel this contract to us.
You will have to bear the direct costs of returning the goods.
We may withhold reimbursement until we have received the goods back and checked the seal.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
3. Withdrawal by SixtyNine BV in the event of unavailability of goods
A. Liberatorshop reserves the right not to deliver goods and to terminate the agreement in the event of non-delivery or incomplete delivery by a supplier. In this case, the customer will be notified immediately upon discovery by Liberatorshop of the unavailability of the goods and the amount paid will be immediately refunded to the customer if necessary.
B. The same applies in case of unavailability of goods for Liberatorshop due to force majeure.
4 General Payment Terms
A. The purchase price is determined by each of the prices listed in the Liberatorshop online store. The price of each item in the online store includes VAT. Shipping and possibly administration costs are charged separately. These are shown separately in the online order.
B. The purchase price is excluded from other agreements. Liberatorshop accepts direct payment and cash on delivery. The customer can choose between payment by bank transfer, on behalf of a credit card company or by lending to the specified body such as PayPal – selected in the Liberatorshop account.
C. In the case of payment “in advance”, the customer is obliged to pay this amount within 5 working days on the stated account as specified in the order confirmation. The amount as shown in the order confirmation must be paid on time to the account of Liberatorshop. After the period of 5 days, the customer is in default unless the customer has not been responsible for the delay. The burden of proof for this lies with the customer. In the event of non-payment without a special reason for declaration, the customer will be charged an interest of 5 percentage points above the applicable base rate from the due date. For entrepreneurs, the standard interest is 8 percentage points above the applicable base interest.
D. When paying “COD”, the customer must pay the resulting additional costs which are shown separately in the online order.
E. After a period of 14 days, Liberatorshop has the right to dissolve the agreement. Damage claims remain unaffected.
F. If the customer is an entrepreneur, this right of retention only applies if they are based on the same contract that has been legally established and recognized by Liberatorshop.
G. If the agreed purchase price must be paid to Liberatorshop in a currency other than the euro, in the event of a change in exchange rates based on the ECB by more than six percent against the euro, after the contract has been concluded by the customer, that Liberatorshop may request compensation in accordance with the value in euros.
H. Purchase orders (paymorrow)
When payment of the invoice with paymorrow (invoice on purchase paymorrow) is made, the goods are sent to the customer together with the invoice. The purchase price must be paid within 30 (thirty) calendar days after the invoice date.
Simple and fast registration: To use paymorrow, you can easily register yourself for the paymorrow shopping in the payment process. The information you have already provided for your in-store purchase will be automatically applied to your registration. You only need to provide paymorrow with your e-mail address and you can pay with paymorrow. Once logged in, you can shop in all stores that offer paymorrow. You only identify yourself with the use of your e-mail address and password which will be sent to you after the first registration by paymorrow by e-mail. No other identifications are required, and no advances must be made.
Security: paymorrow is absolutely safe for you as a buyer, you do not have to disclose sensitive financial data on the internet.
5 Delivery
A. Individual delivery times for our products are listed on the product pages. For “cash” payment, the shipment will be shipped within two working days of the order, subject to availability. Liberatorshop chooses the transporter and route, unless the customer has declared to organize the shipment from the location or border. Shipping companies and logistics companies are not agents of Liberatorshop. Therefore, Liberatorshop has the right to organize partial deliveries, which are each separate deliveries for the customer with supporting shipping costs, as long as the customer is properly informed. If the ordered goods are not immediately available, Liberatorshop will inform the customer immediately.
B. If the required and necessary information for the delivery of goods is not delivered or not delivered on time by the customer or if documents are missing that are necessary for the execution of the agreement, Liberatorshop will not be to blame and has no responsibilities with regard to the delivery.
C. Delays in delivery which are not attributable to Liberatorshop and which are not attributable to legal or administrative events extend the delivery time of the order for the duration of the delay in delivery. The customer will be informed by Liberatorshop about the duration of the delay.
D. Any necessary permits for the shipment of goods abroad must bear the name of the customer and will be executed at the expense of the customer.
6 Transfer of Risk
A. If the customer is a consumer, the risks are transferred upon the delivery of the goods by the carrier to the customer.
B. If the customer is an entrepreneur and if it is a mail order purchase, the risk passes to the entrepreneur when the delivery of the goods is transferred to the / her carrier.
C. If the customer is a consumer, he will check the packaging for damage upon delivery of the goods for obvious defects that could lead to defects in the product. This will take place within a, addressed to Liberatorshop, after which any warranty claim will be rejected by Liberatorshop. In the event of transport damage, the customer retains the packaging as evidence.
7 Retention of Title
A. Until all claims arising from the purchase or contract, including all additional costs, have been fully settled with Liberatorshop, Liberatorshop retains title to the goods. When the customer is in default, Liberatorshop is entitled to return the goods without further notice, as required by law.
B. Any processing of goods for the customer is carried out by Liberatorshop. If the goods are in any way related to goods that are not part of the Liberatorshop collection, Liberatorshop acquires co-ownership of the new product in proportion to the value of the acquired Liberatorshop goods to the other items at the time of connection with the Liberatorshop product or products.
8 Warranty Conditions
A. The customer, who cannot be identified as a company, is covered by the statutory warranty and complies with the following regulations. If the customer is a consumer, in the event of an insufficient supply of risks in new products, he has the right to demand compliance or delivery of goods within four months, without defects or repair. The presumption of defectiveness of the goods on the transfer of risk is established two months after purchase according to the legal requirements. After this time, the customer must provide evidence for the defect or danger. For used goods, the customer is entitled to a warranty of two months. When the nature of the solution, such as chosen by the customer, involves unreasonable costs, Liberatorshop has the right to refuse the offered solution. In this case, the buyer’s claim will be resolved in a different way.
B. If the customer is an entrepreneur, Liberatorshop chooses how the complaint is resolved by, for example, repair or otherwise. The remainder of the warranty is limited to a period of 12 months after delivery. The entrepreneur is obliged to inspect the goods in accordance with Dutch regulations and will report defects immediately after receipt of the goods from Liberatorshop. Unless otherwise specified, the entrepreneur will return the defective goods to Liberatorshop. Otherwise the right to warranty is excluded. Warranty provisions with regard to used goods are excluded with regard to companies.
C. In the event of a replacement under warranty, the warranty period starts without prejudice to Dutch law and will not be extended.
9 Liability
A. Liberatorshop is liable in the event of intent or gross negligence as defined by law. Liberatorshop is liable for physical damage, health or for attributable violation of essential contractual obligations. The claim for damages for breach of essential contractual obligations is limited to typical, foreseeable damage where there has not been strict liability under the preceding sentences.
B. The foregoing provisions of § 9 paragraph 1 do not apply to liability acc. § § 1.4 of the Product Liability Act.
C. The regulations of the preceding paragraphs apply to all claims for compensation, regardless of legal basis, in particular as a result of defects, non-fulfillment of the obligations under this agreement or tort. They also apply to the reimbursement of costs. Liberatorshop is, insofar as applicable, liable for its agents in accordance with the applicable statutory regulations.
D. For other damage resulting in a violation of those rights that do not relate to the fundamental contractual obligations, Liberatorshop is still liable, and the agents of Liberatorshop only through gross negligence, except, if the object of the assignment is endangered. In this case, the liability of Liberatorshop and its agents is excluded.
E. Units shipped by Liberatorshop that have not been paid or have not been paid in full, will be limited to foreseeable damage as a result of negligence, with a maximum of 5% of the purchase price. This does not affect further claims for damages based on intent or gross negligence.
F. Any further claim for compensation is hereby expressly excluded.
10 Disclaimer
SixtyNine bv
Postbus 4046
1620 HA HOORN
Nederland
E-mail: info@ liberatorshop.eu
Internet: liberatorshop.eu / .de
KvK: 62 922 122
BTW nr: NL.8550.15.627.B01
11 Place of Performance / Jurisdiction
A. The place of performance and payment is Liberatorshop’s registered office. Dutch law applies to the law. The application of the Vienna Sales Convention (UN sale of goods) is excluded.
B. If the customer is a company within the meaning of Dutch law, legal person under public law or a public law fund, the place of business of Liberatorshop applies to the competent legal authorities or court.
12 Final Provisions
A. If any of these provisions is incomplete, this will not affect the validity of the remaining provisions.
B. Any deviation from these conditions must be reported in writing in writing. This also applies to the terms to be changed in the general terms and conditions themselves.
Date: 19.03.2025
